Succulent Surprise

Same Day Delivery Available Across Sydney!

Delivery Information

 

Succulent Surprise provides a delivery service from Monday to Saturday to the majority of Sydney suburbs using specialty couriers (Like what a florist would use). The delivery cost start at $12.95(including GST) and will depend on how far the delivery address is from our warehouse. See below if we deliver to your suburb. 

We offer same day delivery across Sydney when order is received before 11am Monday - Saturday.

Please note that we can not guarantee a specific delivery time.

Delivery Information Update due to COVID-19 

As the continuous evolving situation relates to Coronavirus (COVID-19) we will be making contactless deliveries from 18 Mar 2020 and onwards until this situation is fully under control.

How do contactless deliveries work:

  • At Delivery Address, items are left on the floor first. the courier will knock on the door or ring the bell. Back away from the entrance for at least two meters and wait for the recipients to come out. No signatures will be collected. Courier will to take photos as Proof of Delivery where necessary.

********** IMPORTANT **********
From 28th March, we will NOT be accepting any deliveries to hospitals until the coronavirus is under control.
************************************

For deliveries that contain alcohol please note the following:

  • Due to legal requirements all deliveries that contain alcohol must be signed for by someone over the age of 18 and cannot be left unattended.
  • Please note that we/our couriers reserve the right to request ID for anyone that may look under the age of 25 prior to leaving the order with them. 
  • Our general procedure - Recipients will be sent an SMS on day of delivery advising them that we have been requested to deliver a package to them that can not be left unattended and to confirm if someone will be home between X & X o'clock or alternatively provide them with the opportunity of having the gift redirected to another Sydney Address where someone over the age of 18 can receive the gift or of an alternative time window of when someone will be home to receive it.

What delivery information do I need to provide?

Residential Address: Please provide the full address and instructions on where to leave the delivery if the recipient is not home. i.e. leave at front door or leave with neighbor.

Business Address: Please provide name of the business, full address and department at which the recipient works.

Hospital Address: Please provide full name and address of hospital. Please also provide Ward Name and room number where possible. Please advise us if the recipient is a staff member or a patient.

School Addresses: please provide full name of school and address. 

 

 

When will the recipient receive their delivery?

We deliver up to 7pm Monday to Friday and 6pm Saturday. For business addresses, we aim to deliver by close of business. 

 

What happens if the recipient is not available to receive the order?

Residential Address: We or our courier will find a safe place to leave the order. Please ensure that the courier is able to access the recipient's property. If the recipient is not home and we are unable to access the property your order may be returned to our warehouse and additional delivery fee will be payable to redeliver your order.

Business Adresss: We or our couriers will leave the delivery at reception.

Hospital Address: We or our couriers will leave the delivery at reception.

School Address: We or our couriers will leave the delivery at reception.

Orders that contain alcohol: all orders that contain alcohol must be signed for by someone over the age of 18. 

 

What happens if I provide the wrong address?

Please ensure that you provide us with accurate delivery details as we are not responsible if your order gets delivered to an incorrect address that was provided by you. 

If your order has not been dispatched, you may send us an email to info@succulentsurprise.com.au to update the delivery details.

Where your order has been dispatched and not yet delivered, you may contact us to update the address. You may need to pay an additional delivery fee to have order redirected.

 

How do I know that my order has been delivered?

To enquire about the status of you order, please send us an email to info@succulentsurprise.com.au.

 

Do you offer urgent or timed deliveries?

Unfortunately we do not offer this service. 

 

What happens if the order is delivered but the recipient does not receive it?

Where we and our couriers have followed your delivery instructions we will not be responsible for any orders that go missing. 

Suburbs we deliver to

  • Abbotsbury
  • Abbotsford
  • Acacia Gardens
  • Alexandria
  • Alfords Point
  • Allawah
  • Ambervale
  • Annandale
  • Arncliffe
  • Arndell Park
  • Artarmon
  • Arundel
  • Ashbury
  • Ashcroft
  • Ashfield
  • Attwood
  • Attwood
  • Auburn
  • Balgowlah
  • Balgowlah Heights
  • Balmain
  • Balmain East
  • Bangor
  • Banksia
  • Bankstown
  • Barangaroo
  • Barden Ridge
  • Bardia
  • Bardwell Park
  • Bardwell Valley
  • Barrack Point
  • Bass Hill
  • Baulkham Hills
  • Beacon Hill
  • Beecroft
  • Belfield
  • Bella Vista
  • Bellevue Hill
  • Belmore
  • Berala
  • Berowra
  • Beverley Park
  • Beverly Hills
  • Bexley
  • Bexley North
  • Bexley South
  • Birchgrove
  • Birrong
  • Blacktown
  • Blakehurst
  • Bondi
  • Bondi Beach
  • Bondi Junction
  • Bonnet Bay
  • Bonnyrigg
  • Bonnyrigg Heights
  • Bossley Park
  • Botany
  • Bow Bowing
  • Box Hill
  • Breakfast Point
  • Brighton-Le-Sands
  • Broadway
  • Bronte
  • Bulli
  • Burraneer
  • Burwood
  • Burwood Heights
  • Busby
  • Cabarita
  • Cabramatta
  • Cabramatta West
  • Camellia
  • Campbelltown
  • Camperdown
  • Campsie
  • Canada Bay
  • Canley Heights
  • Canley Vale
  • Canterbury
  • Caringbah
  • Caringbah South
  • Carlingford
  • Carlton
  • Carnes Hill
  • Carramar
  • Carss Park
  • Cartwright
  • Castle Cove
  • Castle Hill
  • Casula
  • Catherine Fields
  • Cecil Hills
  • Cecil Park
  • Centennial Park
  • Chatswood
  • Chatswood West
  • Cheltenham
  • Cherrybrook
  • Chester Hill
  • Chifley
  • Chippendale
  • Chipping Norton
  • Chiswick
  • Chullora
  • Clemton Park
  • Clovelly
  • Clyde
  • Colebee
  • Collaroy
  • Colyton
  • Como
  • Concord
  • Concord West
  • Condell Park
  • Connells Point
  • Constitution Hill
  • Coogee
  • Cremorne
  • Cremorne Junction
  • Cremorne Point
  • Cronulla
  • Crows Nest
  • Croydon
  • Croydon Park
  • Daceyville
  • Darling Point
  • Darlinghurst
  • Dee Why
  • Denham Court
  • Denistone
  • Denistone East
  • Dolans Bay
  • Dolls Point
  • Double Bay
  • Dover Heights
  • Drummoyne
  • Dulwich Hill
  • Dundas
  • Dundas Valley
  • Dural
  • Eagle Vale
  • Earlwood
  • East Corrimal
  • East Hills
  • East Ryde
  • Eastgardens
  • Eastlakes
  • Eastwood
  • Edensor Park
  • Edgecliff
  • Edmonson Park
  • Elizabeth Bay
  • Enfield
  • Engadine
  • Enmore
  • Epping
  • Ermington
  • Erskineville
  • Eveleigh
  • Fairfield
  • Fairfield East
  • Fairfield Heights
  • Fairfield West
  • Five Dock
  • Forest Lodge
  • Frenchs Forest
  • Georges Hall
  • Girraween
  • Gladesville
  • Glebe
  • Glenfield
  • Gordon
  • Granville
  • Grays Point
  • Green Valley
  • Greenacre
  • Greenfield Park
  • Greenwich
  • Greystanes
  • Guildford
  • Guildford West
  • Gymea
  • Gymea Bay
  • Haberfield
  • Hammondville
  • Harris Park
  • Heathcote
  • Heckenberg
  • Henley
  • Hillsdale
  • Hinchinbrook
  • Holroyd
  • Holsworthy
  • Homebush
  • Homebush Bay
  • Homebush West
  • Horningsea Park
  • Hoxton Park
  • Hunters Hill
  • Huntleys Cove
  • Hurlstone Park
  • Hurstville
  • Hurstville Grove
  • Illawong
  • Ingleburn
  • Jannali
  • Kagarah Bay
  • Kangaroo Point
  • Kareela
  • Kensington
  • Killara
  • Kingsford
  • Kingsgrove
  • Kirrawee
  • Kirribilli
  • Kogarah
  • Kyeemagh
  • Kyle Bay
  • La Perouse
  • Lakemba
  • Lane Cove
  • Lane Cove
  • Lansdowne
  • Lansvale
  • Leichhardt
  • Leppington
  • Lewisham
  • Liberty Grove
  • Lidcombe
  • Lilli Pilli
  • Lilyfield
  • Lindfield
  • Linley Point
  • Little Bay
  • Liverpool
  • Loftus
  • Long Point
  • Lucas Heights
  • Lugarno
  • Lurnea
  • Macquarie Fields
  • Macquarie Links
  • Macquarie Park
  • Malabar
  • Manly Vale
  • Maroubra
  • Maroubra South
  • Marrickville
  • Marrickville Metro
  • Marrickville South
  • Marsfield
  • Mascot
  • Matraville
  • Mays Hill
  • McMahons Point
  • Meadowbank
  • Melbourne
  • Melrose Park
  • Menai
  • Merrylands
  • Merrylands West
  • Middleton Grange
  • Miller
  • Milperra
  • Minto
  • Minto Heights
  • Miranda
  • Monterey
  • Moorebank
  • Mortdale
  • Mortlake
  • Mosman
  • Mount Druitt
  • Mount Kuring-Gai
  • Mount Lewis
  • Mount Pritchard
  • Naremburn
  • Narwee
  • Neutral Bay
  • Newington
  • Newtown
  • North Epping
  • North Kellyville
  • North Parramatta
  • North Rocks
  • North Ryde
  • North Strathfield
  • North Sydney
  • Northbridge
  • Northmead
  • Northwood
  • Norwest
  • Oatlands
  • Oatley
  • Old Guildford
  • Old Toongabbie
  • Oyster Bay
  • Paddington
  • Padstow
  • Padstow Heights
  • Pagewood
  • Panania
  • Parramatta
  • Peakhurst
  • Peakhurst Heights
  • Pennant Hills
  • Penrith
  • Penshurst
  • Petersham
  • Petersham North
  • Phillip Bay
  • Picnic Point
  • Pleasure Point
  • Point Piper
  • Port Botany
  • Port Hacking
  • Potts Hill
  • Potts Point
  • Prairiewood
  • Prestons
  • Prospect
  • Punchbowl
  • Putney
  • Pyrmont
  • Queens Park
  • Ramsgate
  • Ramsgate Beach
  • Randwick
  • Redfern
  • Regents Park
  • Revesby
  • Revesby Heights
  • Rhodes
  • Richmond
  • Riverview
  • Riverwood
  • Robin Hill
  • Rockdale
  • Rodd Point
  • Rookwood
  • Rose Bay
  • Rosehill
  • Roselands
  • Rouse Hill
  • Rozelle
  • Rushcutters Bay
  • Russell Lea
  • Rydalmere
  • Ryde
  • Sadleir
  • Saint Clair
  • Sandringham
  • Sandy Point
  • Sans Souci
  • Seaforth
  • Sefton
  • Silverdale
  • Silverdale
  • Silverwater
  • Smithfield
  • South Granville
  • South Hurstville
  • South Penrith
  • South Wentworthville
  • St Johns Park
  • St Leonards
  • St Peters
  • Stanmore
  • Strathfield
  • Strathfield South
  • Summer Hill
  • Surry Hills
  • Sutherland
  • Sydenham
  • Sydney CBD
  • Sydney Olympic Park
  • Sylvania
  • Sylvania Southgate
  • Sylvania Waters
  • Tamarama
  • Taren Point
  • telopea
  • Tempe
  • Tennyson Point
  • Terrey Hills
  • The Ponds
  • The Ponds
  • Toongabbie
  • Turramurra
  • Turrella
  • Ultimo
  • Various Suburbs
  • Vaucluse
  • Villawood
  • Voyager Point
  • Wahroonga
  • Wakeley
  • Wareemba
  • Warwick Farm
  • Waterloo
  • Watsons Bay
  • Watsons Bay
  • Wattle Grove
  • Waverley
  • Waverton
  • Wentworth Point
  • Wentworthville
  • Werrington Downs
  • West Hoxton
  • West Lindfield
  • West Pennant Hills
  • West Ryde
  • Westleigh
  • Westmead
  • Wetherill Park
  • Wiley Park
  • Willoughby
  • Willoughby East
  • Winston Hills
  • Wolli Creek
  • Wollstonecraft
  • Wombarra
  • Woodbine
  • Woodcroft
  • Woodpark
  • Woolloomooloo
  • Woolooware
  • Woronora
  • Woronora Heights
  • Yagoona
  • Yarrawarrah
  • Yennora
  • Yowie Bay
  • Zetland